Contact and Ordering Information

How to Contact us:

MAIL:
    Cheryl Simshauser / Sundreams and Myths
    P.O.Box 47237
    Indianapolis, IN 46247
    U.S.A.

phone:  (330) 310-4404

Facebook: Sundreams_Myths

[guestbook closed due to spammers]

How to Order:
 1] Initial Contact - talk to us.
   We love to discuss your wants, guide you through the choices, and ensure we get the details right.
   Soft sculpture and hand-colored artwork pieces are individually crafted and easily customized.
 2] We'll confirm the price and/or quote any custom work above the norm, and time to completion.
 3] - It's at this point that both parties must agree to proceed with the order. -
   We reserve the right to require a down-payment on custom orders before we begin work.
   In all cases, Payment in full must be received before we ship.
 4] We'll contact the buyer to confirm completion when we are ready to ship.
 5] Once everything is completed, the order ships as soon as payment is confirmed.
   (a couple weeks for checks to clear, money orders and PayPal orders ship immediately).
 6] We'll contact the buyer to confirm shipping and pass on tracking info (as appropriate).

Leadtime and Shipping:
 On-hand pieces usually arrive in about a week. (a couple days to pack & ship and a few days in transit)
   Obviously, destination and shipping method can be a factor.
 Custom pieces take a bit longer: (the guidelines below do not include time in transit)
   one month for Hatchling Shoulder Dragons, Small Wyverns, Griffin Chubs, Pegasus/Unicorns.
   six weeks for Adult Shoulder Dragons, Oriental Dragons, Large Wyverns, Sea Denizens.
   two to three months for Fairy Dragons, Anthropomorphics, Small Gylarian, Phoenix and Polarus.
   four to six months for Giant Shoulder Dragon and Elder Rhyanon.
     allow up to an additional week for shipping in the contiguous United States.
 Lastly, perhaps the largest variable is backlog. We process orders on a first-come,first-served basis.
   We do ask everyone to patient and understanding if we have orders in the queue.

   Only PayPal® is accepted for foreign orders.
    -Click on the PayPal logo to go to the instructions.
   For domestic orders we may also accept:
   CHECK, MONEY ORDER, & VISA/MASTERCARD

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